Shipping policy
Shipping Policy
Thank you for shopping with us at whitetailmash.com. Below are the terms and conditions that govern our shipping procedures.
Domestic Shipping
Order Processing Time
We process all orders within 2-3 business days. Please note that orders are not shipped or delivered on weekends or public holidays. During periods of high demand, there may be delays in processing shipments by a few additional days.
Please allow extra time for delivery transit. If your order experiences a significant delay, we will notify you via email or phone.
Shipping Costs and Delivery Estimates
Shipping fees will be calculated and shown at checkout.
- Overnight shipping is available only for addresses within the continental United States.
- Occasionally, delivery may be delayed due to unforeseen circumstances.
Shipping to P.O. Boxes and APO/FPO Addresses
We ship to locations within the U.S., including U.S. Territories and military addresses such as APO, FPO, and DPO.
Shipment Confirmation and Tracking
Once your order ships, you will receive an email confirmation containing your tracking number(s). Tracking information usually becomes active within 24-48 hours.
Customs, Duties, and Taxes
We are not responsible for any customs fees, import duties, or taxes applied to your shipment. These charges are the customer’s responsibility.
Damaged or Lost Shipments
We are not liable for products lost or damaged during transit. If your order arrives damaged, please contact the carrier directly to file a claim. Be sure to retain all packaging and damaged items until the claim is resolved.
International Shipping
At this time, we do not offer international shipping outside of the U.S.